Responsibilities:
  • Fulfilling tasks requested by the client.
  • Meeting the daily quota of texts or calls assigned by the client.
  • ​Cleaning data lists and uploading them to the corresponding platforms.
  • ​Being available for the client within working hours.
  • ​Meeting deadlines 
  • ​Attending meetings
  • ​Being on the lookout for incoming emails and messages.
Requirements:
  • A proficient English level of C1.
  • ​Availability from Monday to Friday from 9:00 am to 6:00 pm.
  • ​Responsibility, proactivity, communication, punctuality, organization, and teamwork skills.
  • ​Age: the applicant must be of legal age.
  • ​Minimum education: High School.
  • ​Applicant must be living in Maracaibo.
  • ​Willingness to learn and adapt to new technologies and processes.

Terms of Agreement:

● If the VA is a student, they should be able to carry out their duties without
   schoolwork affecting their performance at work.

● The Virtual Assistant must commit to starting at the stipulated time. Failure to do so will result in a warning, while three (3) warnings will be considered a cause for termination.

● We provide (un)paid leave in case of medical emergencies and justifiable causes,
    if you need a leave of absence, notify your superior at least a day in advance.

● VAs must attend all scheduled meetings. In case any technical or electrical issues arise, the VA must notify their superior as soon as possible.

● If the VA is a student, they should be able to carry out their duties without
    schoolwork affecting their performance at work.

● VAs should be respectful toward their superiors, and attend responsibly,
    effectively, and diligently to all requests from the client.

● The VA must monitor our communication channels throughout their shift,
    keeping an eye out for any notifications

● The VA must have intermediate or advanced English speaking and writing skills.
● The VA’s internet connection must be stable and have a bandwidth of at least 10Mb.

● Even if the work is remote, the assistant must be able to head to our offices when necessary. They will be notified in advance.

● To apply, you must be the applicant must be of legal age and currently living in Venezuela (Bolivarian Republic of).

● The Company provides paid leave during Federal Holidays as defined by US Law.

● Once recruited, the VA will be subjected to a 90-days probationary period in which the VA’s efficiency will be evaluated. After said period, the VA’s efficiency will determine whether they continue to exercise the position

● If for any reason the VA needs to abandon the platform, they must notify their superior as soon as possible, the platform cannot be abandoned, under any circumstances, without previous notice.

● Once recruited, the VA must agree to work for at least 30 days before receiving his payment. In case they decide to resign before said period is over, they won’t be compensated.
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